Feedback and Complaints

If you would like to give us some feedback about our services, you can contact us on the details below:

Click here to fill out our Online Enquiry Form

Email -

Telephone - 03458 50 20 50 select option 2

Fax - 024 7643 8293

Postal Address
Help to Buy Midlands
Garden Court
Harry Weston Road
Binley Business Park


For post completion feedback or complaints please contact Target HCA who are responsible for administering after sales queries.


Help to Buy Midlands is delivered by Orbit Homes (2020) Ltd, part of the Orbit Group Ltd., which is a housing association and registered charity.
Orbit Group has signed up to the Chartered Institute of Housing Complaints Charter and is committed to delivering an excellent complaints service.
For more information on the complaints process or to make a complaint, please email us with full details and we will conduct an investigation.